Terms & Conditions

1. Operator and acceptance

LearnAI Studio (the "Service") is operated by Digital Creative Academy LLC, established in Switzerland ("we", "us", or "our"). Our registered address is available on request through the contact details below.

By creating an account, purchasing a plan, or using the Service, you agree to these Terms & Conditions. If you use the Service for an organisation, you confirm that you are authorised to accept these Terms on its behalf. If you do not agree, do not use the Service.

2. Description of service

LearnAI Studio is a microlearning authoring and delivery platform. Depending on your plan, it supports AI-assisted generation, manual building, exact HTML imports, podcast scripts and audio, sourced images and videos, translations, public or private sharing, SCORM exports, team collaboration, assignments, learner progress, reviews, and reporting.

3. User accounts

You must be at least 16 years old to use the Service. By registering, you confirm you meet this requirement.

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information when registering and to notify us immediately of unauthorised use. You may request account deletion from Settings. Personal content is deleted unless it must be retained by law or forms part of a shared workspace: team resources remain with the workspace, and content with collaborators may be transferred to another authorised owner. Active Team billing and ownership must be resolved before deletion.

4. Acceptable use

You agree not to use the Service to:

• Upload or generate content that is unlawful, harmful, defamatory, or infringes third-party intellectual property rights
• Attempt to gain unauthorised access to any part of the platform or its infrastructure
• Use automated scripts to access the Service in a manner that could damage or overburden it
• Resell or sublicense access to the Service without written consent

5. Intellectual property

You retain the rights you hold in submitted materials and content you create. You grant us a limited, non-exclusive licence to process that content as needed to provide the Service. This does not transfer ownership to us or grant blanket permission to reuse content for unrelated model training. Third-party materials remain subject to their applicable rights and licences.

If you publish content to the shared Library, you grant us a non-exclusive licence to display, reproduce, deliver, and make that content available to Library users until you remove it. You confirm that you have the rights and lawful basis needed to upload, process, share, and publish the content and any personal data it contains.

The LearnAI Studio platform, logo, design, and underlying technology are the intellectual property of Digital Creative Academy LLC or its licensors and may not be reproduced without permission except as permitted by law.

6. AI-generated content

Content generated by AI tools within the Service is provided as a starting point for your microlearning development. You are responsible for reviewing, editing, and ensuring the accuracy of all AI-generated content before use. We do not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated material.

AI outputs may resemble content generated for others and are not guaranteed to be original, exclusive, protectable by intellectual property rights, or free from third-party rights. Review source and media licences before publishing or exporting. Do not submit confidential material unless you are authorised to disclose it to the providers involved.

Data sent to AI providers: AI features, including tutor conversations and learning feedback, process relevant messages, source content, prompts, course context, and generated outputs through our providers. Submitted material may itself contain personal or confidential data. Only submit data you are authorised to process and share. Provider handling and retention depend on the applicable services and arrangements, as described in our Privacy Policy.

The Service records whether course content is AI-generated, AI-assisted, or created without AI. Where AI was used, a disclosure is shown in the training and Library preview. You remain responsible for human review, accuracy, accessibility, rights clearance, and suitability before publication or use. AI output is not professional, legal, medical, financial, or consulting advice.

7. Essential storage

We use strictly necessary storage to provide and secure the Service:

• Authentication cookie: an HttpOnly cookie to keep you signed in securely
• Local or session storage: limited browser storage for interface preferences, notification state, and in-progress outline data

Any consent requirement depends on the storage purpose and applicable law. Our own service does not use advertising cookies or third-party behavioural analytics cookies; external media providers may use their own technologies, as explained in the Privacy Policy.

8. Data and privacy

Our use of personal data is described in our Privacy Policy. Accepting these Terms does not itself provide consent to every use of personal data or explicit consent to processing special-category data. Organisations remain responsible for their own learning-administration purposes, notices, and lawful bases; their responsibilities do not remove ours.

9. Billing and subscriptions

Paid plans are billed on a recurring monthly basis through Stripe. By subscribing, you authorise charges at the start of each billing period. Base prices are shown in CHF. Any local-currency estimate is indicative; Stripe shows the final charge currency, taxes, and amount before payment.

One-time purchases: Module top-ups, AI Packs, and Tutor Credits are separate one-time purchases, not additional automatically renewing subscriptions. Availability and use depend on the eligible plan and, for Team purchases, the workspace. Review the quantity, permitted use, and total price before payment.

Auto-renewal: Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time from your account settings.

Cancellation: Cancelling stops renewal at the end of your current billing period. Access continues until then, subject to your plan, remaining allowances, and these Terms. Stopping use alone does not cancel renewal.

Refunds and statutory rights: Except where required by applicable law or expressly agreed by us, payments already made are non-refundable and unused time is not refunded. Nothing in these Terms limits mandatory consumer cancellation, withdrawal, refund, conformity, or other statutory rights. If you ask us to begin supplying digital services immediately, any applicable withdrawal right may be affected only to the extent permitted by law and with any consent required by law.

Withdrawal: Cancellation of renewal is separate from withdrawal from a purchase. Where EU/EEA or UK consumer withdrawal rules apply, you generally have 14 days from conclusion of the contract to withdraw, subject to applicable exceptions. Access or use alone does not waive that right. Any early-performance request, proportionate charge, or loss of the right must meet applicable legal requirements.

Requests: Send withdrawal or refund requests to learning-support@digital-creative-academy.com with your account email and purchase reference, but no card details. You may use any unequivocal statement of withdrawal; email is not the exclusive means of exercising a statutory right.

Price changes: We will give at least 30 days' notice of any price changes before they take effect on your subscription.

Payment processing: Stripe handles card details, which we do not store. We retain purchase references, billing status, and credit balances to manage access. See Stripe's Privacy Policy and our Privacy Policy.

10. Suspension and termination

You may stop using the Service or request deletion subject to Team ownership and billing obligations. We may suspend or terminate access where reasonably necessary for security, non-payment, legal compliance, or a material breach. Where practicable, we will give notice and an opportunity to remedy. Data is deleted, retained, or transferred as described in the Privacy Policy and these Terms.

11. Governing law

These Terms are governed by Swiss law. The courts at our registered seat have jurisdiction, except where mandatory consumer or data-protection law gives you the right to bring a claim elsewhere. Nothing in these Terms removes protections that cannot lawfully be excluded in your country of residence.

12. Third-party services

The Service relies on third-party providers including OpenAI, Perplexity, Pexels, Stripe, Google Workspace, Render, and Cloudflare. Availability and processing may depend on those providers. Their role and privacy information are described in our Privacy Policy.

External media and linked resources may be governed by their providers' terms. Public sharing and exports can place content outside LearnAI Studio; revoking access here does not recall copies already downloaded or exported. Using providers does not remove our own legal responsibilities.

13. Disclaimers and limitation of liability

We provide the Service with reasonable care but do not guarantee uninterrupted availability, error-free AI output, or a particular learning or business outcome. These limitations do not exclude statutory warranties, service-conformity obligations, or applicable remedies.

Nothing excludes or limits liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer and data-protection rights. Claims remain subject to applicable law.

14. Changes to terms

We may update these Terms for legal, security, operational, or product reasons. We will provide any notice and obtain any agreement required by applicable law. Changes do not apply retroactively unless required by law or remove rights relating to existing purchases. Continued use alone is not consent to new personal-data processing that requires consent.

15. Contact

Digital Creative Academy LLC, Switzerland. Registered address available on request. For questions or legal notices, contact learning-support@digital-creative-academy.com.